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About Us
Shelley L. Robinson, MBA
Multifamily and PropTech Strategist | Proptech Innovator | Industry Principal | Strategic Partnership Connector | Customer Success Executive | Creator | Speaker |
helley Robinson is a seasoned strategist, leader, writer, and speaker specializing in multifamily and property technology (PropTech) solutions. Her expertise lies in helping institutional investors, property management companies, and emerging build-for-rent operators navigate the complex landscape of real estate performance, technology optimization, operational excellence as well as data driven results and outcomes.
As a customer success executive, she has a proven track record of scaling teams and driving results for strategic accounts in the rental market. Her approach combines deep industry knowledge with a keen understanding of SaaS platforms and data-driven decision making to deliver tangible ROI for clients.
Key areas of focus:
• PropTech strategies
• Multifamily operations optimization
• Data intelligence in real estate
• Customer success and retention strategies
• Grit and growth mindset in leadership
Leveraging her EMBA from Quantic School of Business and Technology, she brings a unique blend of strategic thinking, industry expertise and business acumen to drive innovation and growth in the real estate space. Her mission is to create exceptional customer experiences that foster increased revenue, account retention, and sustainable growth for clients.
As a writer and speaker, she shares insights on cultivating grit and fostering growth in the rapidly evolving PropTech and multifamily sectors. She is passionate about staying at the forefront of industry trends and is always eager to connect with fellow professionals to discuss the future of multifamily real estate and PropTech.
Shelley is also a multifaceted musician, trained in classical piano and voice as well as a professional DJ, producer, and collector of progressive house music. She has a weekly show on Soundcloud, MixCloud and YouTube and considers this her passion project to keep her creativity thriving.
Our Engagements
- Portfolio Performance: Revitalize underperforming properties and boost NOI
- People Investments: Develop and retain top talent in a competitive market
- Technology & Innovation: Navigate the PropTech landscape with confidence
- Marketing & Brand: Differentiate your properties in a crowded market
- Customer Experience: Elevate resident satisfaction and retention
- Operational Optimization: Streamline property management operations
Our Vision and Mission
PMX, a leader in property management and Proptech, is dedicated to delivering high-quality, customized solutions that maximize property profitability. Our brand embodies a commitment to excellence, innovation, and strategic vision. We serve sophisticated investors seeking precise, data-driven advice and support. Through a confident and refined communication style, we provide clear, insightful guidance, helping our clients navigate the complexities of the real estate market with ease and confidence. Revolutionize property management with strategic insights by pioneering a new standard in the multifamily real estate sector.